SHIPPING & RETURN POLICY

Thank you for shopping at On the Move Apparel.

We want you to be satisfied with your purchase
Not satisfied with your purchase?
Need to make an exchange? We’re here to help.
Please contact us at info@onthemoveapparel.com and we will do all we can to make things right.

SHIPPING

Most all orders are shipped via United States Postal Service (USPS) Priority Mail. Your order will usually ship within 3-5 days after payment is received.

RETURNS / EXCHANGES

Returns and/or exchanges may be made within 30 days from the shipping date. Any merchandise received after 30 days from the shipping date will be returned at your expense.

Merchandise returned to us for refunds or exchanges must be in new, unworn and unwashed condition. Original tags must be attached to all returned merchandise. Proof of purchase (invoice, confirmation email, etc.) must be included with all returns/exchanges.

To return an item for a refund, send the item back to us along with proof of purchase and a note explaining the reason for your return. After inspection, your purchase cost (including applicable sales tax) will be refunded in the form of your original payment method. Refunds may take up to 1 or 2 months to appear on your credit card statement. 

To exchange an item, send the item back to us along with proof of purchase and a note explaining the reason for your exchange along with details of what you would like to exchange the item for. We will then contact you to complete the exchange process.

You will be responsible for paying for your own shipping costs for returning/exchanging your item and are non-refundable. We recommend you return merchandise to us using an insured/tracked shipping method. We are not responsible for lost or damaged returns or exchanges.

Send all items for refunds or exchanges to the following address:
Twin-V Holdings LLC.
420 Chestnut St.
Freemansburg, PA 18017

SALES TAX
Sales tax will be collected on all applicable orders.